Quality Management Systems for Medical Devices and In-Vitro Diagnostics in South Africa

ISO 13485 is an internationally recognised standard for the quality management systems of medical device manufacturers and distributors. It ensures that medical devices consistently meet both regulatory and customer requirements, which is critical in industries where product quality impacts human health and safety. For South African companies, aligning with this standard means meeting both local regulatory requirements set by the South African Health Products Regulatory Authority (SAHPRA) and international standards. This dual compliance is critical for businesses looking to expand their reach beyond South Africa, making ISO 13485 an essential certification for companies aiming to operate in multiple markets.

By obtaining ISO 13485 certification, South African medical device companies can demonstrate a commitment to quality that sets them apart in the marketplace. This certification serves as a powerful tool to enhance brand credibility, open doors to new business opportunities, and ultimately, ensure that medical devices used in South Africa are safe, effective, and reliable. 

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Process reliability through documented procedures

Proof of compliance with legal requirements

Increased product safety for patients & users

Increased customer & employee satisfaction

Highlighting the competence of the company

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Quality management systems for medical devices and in-vitro diagnostics (SCC)

A Quality Management System (QMS) is the foundation of all activities and operations within a medical device manufacturing or supplying organisation in South Africa. It ensures that both internal processes and external regulations are adhered to at every stage of product development, from design to production, and through to post-market surveillance. This framework helps companies comply with stringent South African Health Products Regulatory Authority (SAHPRA) standards, which are critical to maintaining patient safety, device efficacy, and market readiness.

ISO 13485 certification demonstrates a company’s commitment to producing safe, reliable, and effective medical devices. It provides customers, regulatory bodies, and other stakeholders with documented proof of a company’s adherence to best practices and legal requirements. Certification enhances confidence, enabling manufacturers and suppliers to enter new markets, maintain industry compliance, and foster a reputation for quality and safety, especially when dealing with complex regulatory environments like those in South Africa and Africa.

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Beschreibung Standard/Regelwerk
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What is ISO 13485?

ISO 13485 is a globally recognised standard for quality management systems (QMS) specifically for manufacturers of medical devices and in-vitro diagnostics. Derived from the more general ISO 9001 standard, ISO 13485 focuses on meeting the unique needs of the medical industry by integrating processes that ensure devices are safe, effective, and compliant with both international standards and local regulatory requirements. It emphasises risk management, traceability, and comprehensive regulatory compliance to guarantee the performance and safety of medical devices at every stage of their lifecycle.

This standard allows manufacturers to streamline their processes, enhance product development cycles, and ensure that their products consistently meet quality requirements. By adhering to ISO 13485, companies in South Africa and across Africa can demonstrate to regulatory authorities, customers, and investors that they are committed to maintaining a rigorous and effective quality management system. Achieving ISO 13485 certification not only improves operational efficiency but also serves as a key differentiator in a competitive global market.

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Grundsätze
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What are the contents of ISO 13485?

ISO 13485 ensures that manufacturers implement a quality management system that guarantees the safe and effective design, development, production, installation, delivery, and monitoring of medical devices and in-vitro diagnostics. It outlines specific requirements for a structured approach to device lifecycle management, which includes design controls, risk management, traceability, and post-market surveillance. By adhering to this framework, South African manufacturers can produce devices that meet SAHPRA regulations and are ready for local and international markets.

The standard covers all aspects of medical device production, including ensuring compliance with applicable South African legal frameworks and international regulations. Companies certified to ISO 13485 benefit from a structured process that not only improves product safety but also ensures alignment with market demands and regulatory bodies. This comprehensive approach assures the consistent delivery of quality products that meet the highest standards of patient safety and user satisfaction, essential in the South African medical device industry.

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Gesetze
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What is the legal significance of ISO 13485?

ISO 13485 is closely linked to regulatory approval programs for medical devices and in-vitro diagnostic devices, especially in South Africa. SAHPRA and other regulatory bodies use ISO 13485 as a benchmark for ensuring that medical devices are compliant with national and international laws. The requirements of the standard are often adapted to specific South African medical device regulations, helping companies navigate local regulatory landscapes.

By meeting ISO 13485, manufacturers can prove their compliance with SAHPRA, the South African Medicines Control Council (MCC), and international regulations such as the European Union Medical Device Regulation (MDR) and FDA standards. This not only helps in legal approval but also aids in importing and exporting medical devices globally. The certification offers local manufacturers a clear path to achieving global market acceptance, ensuring they meet all required legal and regulatory frameworks.

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What is the difference between ISO 13485 and EN ISO 13485?

ISO 13485 is the internationally recognised standard for quality management systems in the medical device industry, while EN ISO 13485 specifically aligns ISO 13485 with European Union regulations. The EN ISO 13485 standard includes additional requirements tailored to the EU market for manufacturers aiming to sell their products within the European Economic Area (EEA). This standard ensures that medical devices meet EU MDR and IVDR requirements, which cover aspects such as clinical evaluations, post-market surveillance, and product traceability.

For South African manufacturers looking to expand their market reach, EN ISO 13485 offers an essential certification for entry into the European market. Adopting both ISO 13485 and EN ISO 13485 can significantly broaden a manufacturer’s global reach, ensuring compliance not only with South African regulations but also with those of key international markets. This combination of certifications helps companies effectively navigate the regulatory landscape in both the EU and other regions, such as Africa, where global recognition is crucial for business growth.

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What is the ISO 13485 Certification Process in South Africa?

Begin by understanding the local medical device regulations that apply to your operations in South Africa. The South African Health Products Regulatory Authority (SAHPRA) oversees the regulations for medical devices and in-vitro diagnostic products. It's essential to ensure that your company complies with SAHPRA's guidelines for medical device registration, quality control, and post-market surveillance. Align your internal documentation, manufacturing processes, and reporting practices with these local legal requirements.

For companies operating globally, it’s crucial to understand the international regulations that apply alongside ISO 13485 compliance. In South Africa, as part of the global medical device industry, understanding global standards such as the EU’s Medical Device Regulation (MDR) and In-vitro Diagnostic Regulation (IVDR) is essential. These regulations ensure the safety, quality, and performance of medical devices. If your company plans to export, your products must adhere to international standards, which can streamline market entry and enhance global trust in your products.

ISO 13485 harmonises with other international standards and regulatory requirements from bodies like the International Medical Device Regulators Forum (IMDRF). Familiarity with this harmonisation will ensure that your quality management system (QMS) is not only ISO 13485-compliant but also meets global regulatory expectations. For South African businesses aiming for international market access, complying with ISO 13485 and global standards fosters trust and positions your products for successful entry into key markets worldwide.

In the lead-up to the audit, coordination with DQS is essential to schedule the audit and ensure all necessary documentation and resources are in place. It’s important to brief your team on the audit process and clearly define their roles and responsibilities. Ensure everyone understands the expectations and how they can contribute effectively to the audit's success.

The assessment of your Quality Management System (QMS) follows a structured process, conducted in two stages.

Stage 1 - Documentation Review: The first stage involves a comprehensive analysis of your QMS documentation. Our auditors will review your quality manuals, procedures, and records to ensure they align with the requirements of ISO 13485. This stage helps identify any significant gaps or areas for improvement, offering valuable insights into the scope of your QMS and preparing for the on-site assessment in Stage 2. Following this review, you will receive feedback on any deficiencies, allowing you to address these concerns before progressing.

Stage 2 - On-site Assessment: The second stage of the audit involves an on-site evaluation where our auditors assess how effectively your processes are implemented and their compliance with ISO 13485 standards. After the on-site audit, auditors will highlight any non-conformities or observations that require corrective actions. You will need to develop and implement corrective measures, which you should communicate to DQS to demonstrate your commitment to quality and continuous improvement.

Once the audits are complete, a final meeting will be held to present the results and discuss the next steps. If your QMS is found to be compliant, DQS will make a decision on your certification. A detailed report will be provided to summarise the results and outline any actions required for certification approval. This step marks the final stage before you can begin reaping the benefits of ISO 13485 certification.

DQS will conduct a comprehensive review of your QMS and evaluate the effectiveness of any corrective actions taken. This final assessment determines if your QMS meets ISO 13485 requirements. Based on the audit results and resolution of any issues, DQS will either issue or deny the ISO 13485 certification. Successful certification confirms your compliance and commitment to quality management standards in South Africa. 

  • Commitment to Continuous Improvement: Regularly review and update your Quality Management System (QMS) to ensure it remains effective and compliant. Focus on continuous improvement by tracking key performance indicators to identify trends and areas for enhancement. 
  • Surveillance Audits: Participate in periodic surveillance audits to confirm ongoing compliance with ISO 13485. These audits, less comprehensive than the initial certification audit, ensure your QMS remains effective and addresses key areas and changes since the last audit. 
  • Handling Non-Conformities: Quickly document and analyse non-conformities from audits or internal reviews. Develop and implement corrective actions to resolve issues and prevent recurrence by adjusting processes and providing additional training if needed. 
  • Management Review: Regularly review the effectiveness of corrective actions, audit results, and emerging issues. Allocate necessary resources to support these initiatives and ensure continuous improvement. 
  • Documentation and Records: Keep detailed and easily accessible records of all audits, non-conformities, corrective actions, and management reviews. Proper documentation supports transparency and facilitates efficient audits providing a clear history of compliance efforts and improvements. 
  • Engage with DQS: Stay engaged with DQS for feedback and updates on ISO 13485 requirements. Maintain open communication to ensure you’re informed about any changes and receive guidance on maintaining certification. 
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What does certification according to ISO 13485 cost?

The costs of certification according to ISO 13485 depend primarily on the size of your company, but also on the complexity of your processes and your organisational structure. We will be happy to provide you with an individual offer.

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Why Get ISO 13485 Certified with DQS in South Africa?

  • Recognised expertise in medical devices for more than 20 years
  • Active participation in standards and technical committees
  • The broad product portfolio of various normative and legal certification programs from one source
  • Worldwide network with over 200 experienced assessors and experts
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DQS also boasts local accreditation
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DQS also boasts local accreditation

Accredited through SANAS

Get your medical device company certified to ISO 13485 by a trusted partner with local accreditation in South Africa, ensuring compliance with industry standards and regulations. Benefit from DQS's expertise and local presence to streamline your certification process and enhance your credibility in the medical device industry.

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