In the ever-evolving landscape of data quality and management, staying abreast of key terms and concepts is crucial. This knowledge center helps you understand the jargon and terminology that surround certifications. Whether you're a seasoned data professional embarking on a new certification journey or a newcomer eager to explore this field, this knowledge center is designed to provide clarity and insight into the world of management systems.

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Seven quality management principles

An effective quality management system is a suitable tool for companies to meet the daily challenges and to continuously develop their own performance. The structure and scope of the quality management system depend on the specific objectives of the company in question. In addition, there are internal and external framework conditions that must be taken into account, as well as different products and services, different organizational structures or special organizational processes. For the effectiveness of the quality management system, however, a number of criteria must be taken into account.

What does a quality management representative do?

In everyday corporate life, those responsible for a quality management system are often referred to as quality management representatives. In the official texts of the quality management standard ISO 9001, however, only a "representative of the top management" is mentioned, not a quality management representative. And this only up to and including the ISO 9001:2008 version.

The current standard from 2015 assigns responsibility for the quality management system to top management more clearly and comprehensively than before. It is therefore only logical that ISO 9001:2015 no longer requires a representative of top management. Instead, the top management is now responsible for the management system.

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