In the ever-evolving landscape of data quality and management, staying abreast of key terms and concepts is crucial. This knowledge center helps you understand the jargon and terminology that surround certifications. Whether you're a seasoned data professional embarking on a new certification journey or a newcomer eager to explore this field, this knowledge center is designed to provide clarity and insight into the world of management systems.
What does a quality management representative do?
In everyday corporate life, those responsible for a quality management system are often referred to as quality management representatives. In the official texts of the quality management standard ISO 9001, however, only a "representative of the top management" is mentioned, not a quality management representative. And this only up to and including the ISO 9001:2008 version.
The current standard from 2015 assigns responsibility for the quality management system to top management more clearly and comprehensively than before. It is therefore only logical that ISO 9001:2015 no longer requires a representative of top management. Instead, the top management is now responsible for the management system.