Effective quality management for your success

The quality requirements of global markets are diverse and dynamic. Only with a systematic quality management system can these requirements be met sustainably and successfully. More than one million companies worldwide are currently certified according to the internationally recognized ISO 9001 standard. DQS issued the first ISO 9001 certificate in Germany in 1986 already.

Optimized corporate processes

Increased efficiency and reduced costs

Improved customer satisfaction

Systematic handling of corporate know-how

Beschreibung Standard/Regelwerk
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What is the ISO 9001 standard?

The ISO 9001 standard defines the requirements for a quality management system that companies must implement in order to meet the expectations of internal and external stakeholders. ISO 9001 is based on the seven principles of quality management (source: ISO 9000):

  • Customer focus and sustainable success
  • Management and leadership
  • Engagement of people
  • Process-oriented approach
  • Improvement
  • Evidence-based decision making
  • Relationship management

In 1986 DQS issued the first certificate for a quality management system according to ISO 9001 in Germany - at that time still on the basis of a draft version. Since then, the development of this successful quality standard and its contribution to value generation has been closely linked with the history of DQS. The current version of ISO 9001:2015 is available from the ISO website.

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Zielgruppe
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Who is ISO 9001 certification suitable for?

In use since 1987, the ISO 900Xer series has established itself as a proven management tool in industry and the service sector. In principle, certification is suitable for companies and organizations of all sizes and in all sectors. ISO 9001 certification signals reliability and is an effective tool for managing quality processes to meet customer requirements. Certified companies therefore have decisive advantages when winning new customers and tenders.

Clear processes and clearly defined responsibilities make systematic quality management (QM) the central building block of successful companies. An effective and comprehensive QM system is fundamental for continuous performance improvement and leads to greater efficiency and reliability.

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Mehrwert
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What makes effective quality management useful for my organization?

An effective and efficient management system is characterized by clear objectives, measurable results, adequate resources, structured processes and their continuous improvement. Thus it helps your company gain valuable competitive advantages: Increased customer satisfaction, opening of new markets and improved processes. At the same time, a management system helps ensure compliance with legal and regulatory requirements, and mitigates associated risks.

With the ISO 9001 standard, top management is strongly involved in the responsibility for the quality management system. The focus of the QMS is on the environment of your company. In addition, there is an intensive consideration of risks and opportunities, which reveals a considerable potential for improvement in corporate practice. ISO 9001 follows the so-called"High Level Structure" (HLS). This basic structure is based on the uniform use of outlines, terminology and definitions in all modern ISO management system standards. This makes it easy to integrate further standards into an existing management system, for example ISO 27001, ISO 14001, ISO 50001 or ISO 45001.

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Why do I need a quality management system according to ISO 9001?

With transparent processes and clearly defined responsibilities, a quality management system (QMS) is an important building block for holistic management. An effective QMS is the basis for a continuously improving organization and thus sets the course for successful company development.

  • Structured and targeted implementation of specific customer requirements
  • Access to new sales markets at home and abroad through proven quality capability
  • Entrepreneurial risk becomes more manageable; transparent processes support the implementation of laws and regulations
  • Involvement of employees through communication, information and training
  • Easier integration of other standards and management systems (for example ISO 14001, ISO 50001, ISO 45001 or ISO/IEC 27001)
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How long is an ISO 9001 audit?

Audits can last anywhere from one day to several weeks, depending on many factors. DQS auditors, based on their industry knowledge, interact competently and at eye level with your organization, your goals, the defined processes, and your management system. To ensure successful certification, we tailor each audit to your company and plan it in a clear and transparent manner.

The basis for planning is the IAF (International Accreditation Forum) binding document for determining audit duration, IAF MD05. With our planning, you therefore always know what to expect, and when. As an expert, accredited certification body, we aim to convince through exceptional competence and innovative solutions. Please contact us for more information.

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How does ISO 9001 certification work?

Once all requirements of ISO 9001 have been implemented, you can have your management system certified. At DQS, you will then go through a multi-stage certification process. If a certified management system is already established in your company, the process can be shortened.

In the first step, you will discuss your company, your quality management system and the goals of your ISO 9001 certification with us. On this basis, you will promptly receive a detailed and transparent offer, tailored to your individual needs.

Project planning can be useful for larger projects in order to plan schedules and the performance of audits for sites or departments. In addition, a pre-audit offers the possibility to identify strengths and improvement potentials of your quality management system in advance. Both services are optional.

The certification audit starts with a system analysis (audit stage 1) and the evaluation of your documentation, objectives, results of your management review and internal audits. This determines whether your management system is sufficiently developed and ready for certification. In the next step (system audit stage 2), your auditor assesses the effectiveness of all management processes on site, applying the ISO 9001 standard. The audit result is presented at a final meeting. If necessary, action plans are agreed upon.

After the certification audit, the results are evaluated by the independent certification board of DQS. You will receive an audit report documenting the audit results. If all standard requirements are met, you will receive the ISO 9001 certificate.

With a view to continuous improvement and the ongoing effectiveness of your quality management system, on-site audits of key components of your system are conducted at least once a year to identify potential for improvement.

An ISO 9001 certificate is valid for a maximum of three years. Recertification is carried out well in advance of expiry to ensure continued compliance with the applicable standard requirements. Upon compliance, a new certificate is issued.

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How much does ISO 9001 certification cost?

The cost of ISO 9001 certification depends on a number of factors. For example, the existence of an already certified management system. In addition, the size of your company and the complexity of the quality management system have an influence on the duration of the audits and the price. For these reasons, the costs for certification according to ISO 9001 cannot be given as a lump sum. We will be happy to make you an individual offer for your company, organization or agency.

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Why DQS?

  • More than 35 years of experience in ISO 9001 certification
  • Audits that provide value-adding insights about your organization
  • Auditors with practical experience and a high level of industry competence
  • Accredited certificates with international acceptance
  • Personal, smooth support from our specialists - regionally, nationally and internationally
  • Individual offers with flexible contract periods without hidden costs
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Request for quotation

Your local contact person

We will be happy to provide you with a tailor-made offer for ISO 9001 certification.