Declaration of Impartiality and Objectivity
The value of DQS certificates is in the degree of confidence and trust that customers and markets place in DQS. Customers of certified organizations and end users expect to rely on DQS certificates. To promote this confidence, DQS takes into account the following principles in all of its activities:
Impartiality
Competence
Responsibility
Openness
Confidentiality
Responsiveness to complaints
Ethical business practices