In all assessment and certification activities, DQS management is committed to impartiality as a cornerstone of our audits and certifications. We ensure the objectivity of all certification activities by effectively managing potential conflicts of interest.
The value of a DQS certificate lies in the trust and confidence our clients and the marketplace place in us. Clients and end-users of certification bodies rely on DQS as a gateway to the marketplace. To foster market confidence, DQS upholds the following principles in all certification processes:
Impartiality
Professional competence
Accountability
Openness
Confidentiality
Responsiveness to complaints
Ethical business practices
Impartiality requires objective, fact-based judgments free from undue influence in certification decisions. Professional competence ensures that audits are conducted with expertise, producing valid and reliable results. Every DQS employee is required to possess the skills and knowledge needed for their role.
DQS is accountable for our actions and their outcomes. Openness means providing unrestricted access to certification services without discrimination. Confidentiality is critical to building sustainable partnerships, and we are committed to safeguarding client data and information.
Additionally, our Code of Ethics defines consistent corporate values and standards of conduct across all DQS organizations worldwide.
