From a Notified Body’s Perspective: What Manufacturers Really Need to Know About Classification, Clinical Evidence, and Conformity Assessment

The question sounds simple, but it is crucial from a regulatory standpoint: Is my software even a medical device? And if so, how is it classified and certified? Under the EU Medical Device Regulation (MDR), this depends entirely on the intended purpose. Software can be a standalone medical device or control or influence the use of another medical device. This is precisely where the regulatory framework for classification, clinical evidence, and conformity assessment begins.

A quick note on terminology: this technology is widely known as "Software as a Medical Device (SaMD)" — but that term actually comes from FDA and IMDRF guidance, not the EU framework. The MDR and its MDCG guidance instead use "Medical Device Software (MDSW)," which covers both standalone software and software built into another device. In practice the two terms describe largely the same territory, and this article uses both — SaMD and MDSW — so it's useful whichever term brought you here.

Special features of software

Software differs from traditional medical devices in one key respect: it changes rapidly. Releases, patches, cloud environments, interfaces, AI functions, and cybersecurity risks are all natural parts of its lifecycle. The MDR takes this into account. For software, Annex I requires, among other things, a state-of-the-art approach to the development lifecycle, risk management, verification, and validation, as well as minimum requirements for hardware, IT networks, and protection against unauthorized access. Cybersecurity is thus not a secondary IT issue, but rather part of the product’s safety and performance.

Especially with software, it is not the code that matters, but the medical purpose. A wellness app does not qualify as medical software simply because it is technically complex. Conversely, a seemingly simple application may very well fall under the MDR if its information is used for diagnostic or therapeutic decisions. The current MDCG guidance on the qualification and classification of software clarifies precisely this distinction.

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Diagram showing the spectrum of software classification under the EU MDR, from lifestyle apps to medical devices: fitness tracking, general health information, health record documentation, patient management, and diagnostic or therapeutic software.

Requirements in the MDR – where can they be found?

Anyone wishing to place software on the market under the MDR should read the relevant sections of the regulation very carefully. The most important sections are:

Annex I, which sets out the general safety and performance requirements. For software, the requirements regarding the development process, risk management, information security, validation, and IT environment are particularly relevant here.

Annex II and Annex III govern the technical documentation as well as the requirements for post-market surveillance. For software, this also includes evidence of software verification and validation as part of the product documentation.

Annex VIII, in particular Rule 11, is central to the classification of medical software. The 2019-11 MDCG, revised in 2025, explains the three basic principles of Rule 11: software that provides information for diagnostic or therapeutic decisions; software that monitors physiological processes; and “all other software.” Depending on clinical relevance, the classification can range from Class I to Class III.

Article 52 and Annexes IX through XI describe the conformity assessment. For Class I devices, the declaration of conformity is generally issued by the manufacturer itself; for Class IIa and higher, the involvement of a Notified Body is required.

Annex XIV, finally, is the central reference for clinical evaluation and Post-Market Clinical Follow-Up (PMCF). Especially with software, this is an area that is often established systematically too late.

What's next: the EU Commission's proposed revision to Rule 11 (draft, December 2025). On 16 December 2025, the European Commission published a draft amendment to the MDR that would revise Rule 11. Early indications suggest the proposal would make Class I the default classification for medical device software unless specific higher-risk criteria are met — a response to years of criticism that Rule 11 as it stands pushes nearly all software into Class IIa or higher, regardless of actual risk.

Important: this is a draft proposal, not adopted law, and — as with earlier MDR amendment discussions — the text may well change before it is finalized, if it is finalized at all. Manufacturers should continue to classify under the current Rule 11 and MDCG 2019-11 Rev. 1 guidance today, while watching this proposal closely. DQS MED will keep this article updated as it moves through the EU legislative process.

The most important standards for medical software

The MDR specifies the regulatory requirements. In practical implementation, however, some standards are particularly important because they define the “state of the art.”

IEC 62304 is the core standard for the software lifecycle of medical software. It describes processes for the development and maintenance of software when the software itself is a medical device or an integral part of a medical device.

ISO 14971 is the reference standard for the risk management of medical devices, explicitly including Software as a Medical Device.

ISO 13485 is the central quality management standard for medical devices across the entire product lifecycle. For manufacturers seeking to establish a robust MDR-compliant organization, it serves as the practical operational foundation.

IEC 62366-1 covers usability engineering. This is particularly relevant for software because incorrect operation, misleading user guidance, or unclear alarms can have immediate safety consequences.

IEC 82304-1 is particularly relevant for health software on general IT platforms, i.e., for products without dedicated hardware. The standard addresses safety and security at the product level and is therefore of great importance for many standalone software products or Software as a Medical Device (SaMD). It is particularly noteworthy that IEC 82304-1 defines specific requirements for the validation of SaMD and is simultaneously referenced in IEC 62304, which is harmonized under the MDR.

Want to go deeper on IEC 62304 and IEC 82304-1?

Join "Compliance with IEC 62304/82304 for Medical Device Software," a practical DQS Academy training led by Dr. Andrei Ninu covering classification, lifecycle documentation, AI-enabled software, and common Notified Body findings. Next sessions: 5 February 2027 and 15 October 2027 (online). 

Reserve your seat

Classification: The Crucial First Step

The most common and important initial question is: What class does my software fall into? It is precisely here that many projects fail—not because of the technology, but due to an unclear intended purpose. According to MDCG 2019-11 Rev.1, Rule 11 is essentially applied based on whether the software provides information for diagnostic or therapeutic decisions, monitors physiological processes, or falls into the residual category. Examples in the guidance show that diagnostic or therapy-supporting software can quickly fall into Class IIa, IIb, or III, while “all other software” is Class I.

From a Notified Body’s perspective, it is therefore clear: Classification is not an administrative step at the end, but the foundation for the entire marketing authorization strategy. It influences the scope of clinical evidence, the depth of technical documentation, PMS/PMCF requirements, and, of course, the question of whether and to what extent a Notified Body must be involved.

Rule 11 categoryTypical classIllustrative example
Provides information used for diagnostic or therapeutic decisionsIIa, IIb, or III — depending on severity/reversibility of the decisionSoftware that calculates a treatment dose or flags a likely cancerous lesion on medical imaging
Monitors physiological processesIIa — or IIb if a small parameter change could pose immediate dangerContinuous heart-rate or glucose-monitoring software feeding clinical decisions
"All other software"IGeneral hospital administration, scheduling, or wellness-tracking software with no diagnostic/therapeutic claim

Clinical Data: It Won’t Work Without Clinical Evidence

For medical software, clinical evidence is not a “nice-to-have.” MDCG 2020-1 explicitly states that medical software with its own intended purpose and claimed clinical benefit requires clinical evidence as part of its conformity assessment. The goal is to demonstrate that the software is safe, achieves its performance, and delivers the claimed clinical benefit.

In practice, this means for software: It is not enough to simply show that the algorithm works technically. It must also be assessed whether the software provides the correct information in a clinical context, how this information is used, and whether it actually results in a demonstrable benefit. The clinical evaluation is not a one-time document, but an ongoing process.

Post-Market Clinical Follow-Up (PMCF)

PMCF is often underestimated in the context of software. The MDR defines PMCF as a continuous process that updates the clinical evaluation and must be anchored in the manufacturer’s PMS plan. This is precisely what the MDCG PMCF Template explicitly describes.

PMCF is particularly important for software because usage contexts, operating systems, interfaces, cyber threats, and clinical usage patterns are constantly changing. Manufacturers therefore need not only a sound marketing authorization strategy but also a robust system to collect and evaluate real-world performance and safety data after market launch and to feed this back into product improvements.

How does the certification process work from a Notified Body’s perspective?

The path to certification can be summarized in six key steps.

First: The intended use must be precisely defined. This is the only way to clearly determine whether the software falls under the MDR.

Second: The software must be correctly classified—typically based on Annex VIII and Rule 11.

Third: The company needs an appropriate quality management system and a verifiable, state-of-the-art development process, typically based on ISO 13485, IEC 62304, ISO 14971, and other standards depending on the product.

Fourth: The technical documentation must be complete, structured, and traceable—including software verification and validation.

Fifth: Clinical evaluation, PMS, and PMCF must be structured appropriately for the product.

Sixth: If the classification requires the involvement of a Notified Body, the formal conformity assessment follows the procedures set forth in the MDR.

Frequently Asked Questions about Software as a Medical Device (SaMD) under EU MDR

Is my health app automatically a medical device under the MDR?

No. Classification depends on intended purpose, not technical complexity. A wellness or lifestyle app is not automatically covered — but software intended to provide information for diagnosis, therapy, or monitoring of physiological processes generally is.

What is MDR Rule 11? Rule 11, in Annex VIII of the MDR, is the classification rule for medical device software?

It sorts software into Class I, IIa, IIb, or III based on whether it informs diagnostic or therapeutic decisions, monitors physiological processes, or falls into the residual "all other software" category.

Does Software as a Medical Device (SaMD) need a Notified Body?

In most cases, yes. Rule 11 means the majority of qualifying software lands in at least Class IIa, which requires Notified Body involvement in the conformity assessment. Only Class I "all other software" can be self-declared by the manufacturer.

What's the difference between SaMD and MDSW?

They describe largely the same territory. "SaMD" is the FDA/IMDRF term; the EU MDR and MDCG guidance use "Medical Device Software (MDSW)" instead.

Is a revision to Rule 11 coming?

The European Commission published a draft amendment on 16 December 2025 that could make Class I the default classification unless higher-risk criteria are met. It is not yet adopted law.

Conclusion

Anyone who wants to successfully bring software to market as a medical device needs more than just good developers and good ideas. What matters most is a clear intended use, the correct classification, a robust development and risk management process, clinical evidence, and a post-market system capable of supporting PMCF. This is precisely where the difference lies between a “digital health product” and medically viable software. The sooner manufacturers establish a clear regulatory strategy, the more efficient the entire certification process will be. Dr. Andrei Ninu specializes in active medical devices, software safety, and AI in healthcare at DQS MED, where he heads the Software Operations Group.

 

This article was reviewed by Dr. Andrei Ninu, Notified Body Expert for Software & AI in Healthcare and Head of the Software Operations Group at DQS MED, on September 2026

Are you developing medical software or planning to obtain MDR certification for your application?

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