Bosch Service Solutions GmbH

Consulting, development, sales, and implementation of Business Process Outsourcing (BPO) services, including customer experience services, software development, service automation, and digital solutions. This encompasses the provision of end-customer communication, back-office business support, monitoring of connected IoT devices and Public Key Infrastructure (PKI)* through both human and technology-driven platforms

Consulting, development, sales, and implementation of Business Process Outsourcing (BPO) services, including customer experience services, software development, service automation, and digital solutions. This encompasses the provision of end-customer communication, back-office business support, monitoring of connected IoT devices and Public Key Infrastructure (PKI)* through both human and technology-driven platforms. In addition, the scope includes the development, production, worldwide sales and service of monitoring systems, data loggers and evaluation systems for the documentation of environmental conditions and their installation, GxP-compliant qualification, and provision of repair services, as well as organizational and operational aspects for the provision of calibration services. *(Management of Certificates, including creation and administration of cryptographic keys for Bosch employees and business partners worldwide, user support, consulting in implementing PKI)