This 5-day comprehensive course is designed for professionals seeking to enhance their organisation’s quality management practices and achieve excellence in performance. This course provides participants with the knowledge and skills to understand and implement the ISO 9001:2015 Quality Management System (QMS) within their organisation. It covers essential principles, including the process approach, risk management, and continuous improvement, helping organisations consistently meet customer, statutory, and regulatory requirements while enhancing customer satisfaction. Suitable for management and employees, the course ensures a clear understanding of QMS standards and best practices, enabling businesses to adopt a strategic approach to quality and sustainable development.

About ISO 9001:2015

The modern business landscape is a Colosseum of competition, where only the most robust survive. Companies that can consistently deliver high-quality products and services will win the trust and loyalty of customers. The internationally recognised standard, ISO 9001:2015, provides a framework for organisations to achieve this goal. ISO 9001:2015 defines the requirements for a Quality Management System (QMS) that ensures products and services consistently meet customer and regulatory requirements. It is based on several key principles, including a strong customer focus, the involvement of top management, a process approach, and continual improvement. Implementing ISO 9001:2015 in your organisation can significantly enhance your QMS, attract customers by demonstrating your commitment to quality, and ultimately drive superior performance.

Course Description: 

Throughout this course, you will delve into the key principles of ISO 9001:2015, including customer focus, leadership, engagement of people, process approach, improvement, evidence-based decision-making, and relationship management. Our experienced trainers will guide you through interactive sessions, case studies, and practical exercises, ensuring you gain the knowledge and skills necessary to implement and maintain a successful QMS within your organisation. By the end of this course, you will be equipped to lead quality initiatives, improve your organisation’s performance, and achieve compliance with international standards. 

Loading...

Target

The purpose of this training course is to equip delegates with understanding and implementation of the ISO 9001:2015 Quality Management System. This course was designed so organisations can efficiently ensure employees are aware and understand the requirements of ISO 9001:2015 Quality Management Systems.

This course is focused on methods and techniques to adequately address the following:

  • The adoption of a QMS is a strategic decision for an organisation that can help to improve its overall performance and provide a sound basis for sustainable development initiatives.
  • The ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements.
  • Facilitating opportunities to enhance customer satisfaction
  • Addressing risks and opportunities
  • Ability to demonstrate conformity to specified QMS requirements
  • Continual improvement to an increasingly dynamic and complex environment.

Course Outcome:

After the successful completion of this course the candidate will be able to apply the following principles:

  • The implementation and functionality of ISO 9001:2015 within a business.
  • The principles, of the ISO 9001:2015 management system standard.
  • A process approach when implementing and maintaining ISO 9001:2015 as a management standard.
  • The key elements of the ISO 9001:2015 standard and be able to interpret it within the learner’s business.
Show more
Show less

Content

The ISO 9001:2015 Quality Management Systems Course at DQS Academy is an essential training program designed to provide you with a comprehensive understanding of quality management principles and practices. This SAATCA-accredited course is ideal for professionals aiming to implement or improve a Quality Management System (QMS) within their organisation.

  • Duration: 5 Days (Available in-person or virtually)
  • Format: Interactive sessions with a blend of theory, case studies, and practical exercises
  • Accreditation: SAATCA-approved, ensuring quality and recognition across the Southern African Development Community (SADC) region
Show more
Show less

Understanding and Implementation of ISO 9001 (SAATCA-Accredited)

Language : English
Location Price
Classroom or Virtual
Price on request
Classroom or Virtual Price on request Book
Instructor Led Training

Understanding and Implementation of ISO 45001 (SAATCA-Accredited)

On demand
Classroom or Virtual | English
Instructor Led Training

Understanding and Implementation of ISO 14001 (SAATCA-Accredited)

On demand
Classroom or Virtual | English
Instructor Led Training

Incident Investigation Training Course

On demand
Classroom or Virtual | English
Event

Consideration of Climate Change within Management Systems Standards Training | South Africa

On demand
Online or Classroom | English
eLearning Courses

DQS Academy eLearning Catalogue

On demand
eLearning | English
Webinar

Management System Certification Explained

Free of charge
Online | English
Instructor Led Training

ISO 45001 Lead Auditor Training - South Africa

On demand
Virtual Instructor Lead (VILT) | English
Instructor Led Training

ISO 45001 Internal Auditor Training Course (South Africa)

On demand
Virtual Instructor Lead (VILT) | English
Instructor Led Training

ISO 45001:2018 Awareness & Facilitation Training Course (South Africa)

On demand
Online / Classroom | English
Instructor Led Training

ISO 31000:2018 - Risk Management Principles and Guidelines Training Course (South Africa)

On demand
Online or Classroom | English
Instructor Led Training

ISO 45001:2018 Combo Training Course (South Africa)

On demand
Online | English