This 5-day comprehensive course is designed for professionals seeking to enhance their organisation’s quality management practices and achieve excellence in performance. This course provides participants with the knowledge and skills to understand and implement the ISO 9001:2015 Quality Management System (QMS) within their organisation. It covers essential principles, including the process approach, risk management, and continuous improvement, helping organisations consistently meet customer, statutory, and regulatory requirements while enhancing customer satisfaction. Suitable for management and employees, the course ensures a clear understanding of QMS standards and best practices, enabling businesses to adopt a strategic approach to quality and sustainable development.
About ISO 9001:2015
The modern business landscape is a Colosseum of competition, where only the most robust survive. Companies that can consistently deliver high-quality products and services will win the trust and loyalty of customers. The internationally recognised standard, ISO 9001:2015, provides a framework for organisations to achieve this goal. ISO 9001:2015 defines the requirements for a Quality Management System (QMS) that ensures products and services consistently meet customer and regulatory requirements. It is based on several key principles, including a strong customer focus, the involvement of top management, a process approach, and continual improvement. Implementing ISO 9001:2015 in your organisation can significantly enhance your QMS, attract customers by demonstrating your commitment to quality, and ultimately drive superior performance.
Course Description:
Throughout this course, you will delve into the key principles of ISO 9001:2015, including customer focus, leadership, engagement of people, process approach, improvement, evidence-based decision-making, and relationship management. Our experienced trainers will guide you through interactive sessions, case studies, and practical exercises, ensuring you gain the knowledge and skills necessary to implement and maintain a successful QMS within your organisation. By the end of this course, you will be equipped to lead quality initiatives, improve your organisation’s performance, and achieve compliance with international standards.
Target
Course Outcome:
After the successful completion of this course the candidate will be able to apply the following principles:
- The implementation and functionality of ISO 9001:2015 within a business.
- The principles, of the ISO 9001:2015 management system standard.
- A process approach when implementing and maintaining ISO 9001:2015 as a management standard.
- The key elements of the ISO 9001:2015 standard and be able to interpret it within the learner’s business.
Content
- Duration: 5 Days (Available in-person or virtually)
- Format: Interactive sessions with a blend of theory, case studies, and practical exercises
- Accreditation: SAATCA-approved, ensuring quality and recognition across the Southern African Development Community (SADC) region