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Communication: Findings in the standard
Suitable communication processes
Communication in emergency situations
Compliance with legal requirements
With regard to occupational health and safety (OHS), ISO 45001 requires an organization to determine what is communicated about, when, with whom, and how, both internally and externally. Processes and procedures must meet various communication requirements: It must be clear, plausible, complete and reliable, and at the same time understandable for all those involved – the keyword here is “diversity”. A suitable communications process also takes into account compliance with legal obligations and is actively involved in emergency planning and response.
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