This comprehensive course is designed to equip participants with the knowledge and practical skills to lead and conduct audits in accordance with ISO 19011:2018 and ISO 9001:2015 standards. Recognized globally as the benchmark for quality management systems, ISO 9001 provides a framework for organizations to ensure consistent quality and continual improvement.
Participants will gain a working understanding of ISO 9001 requirements and audit principles, including process-based auditing, risk-based thinking, and root cause analysis. The course also emphasizes critical soft skills such as conflict resolution, time management, and audit leadership.
Through interactive lectures, group discussions, case studies, and hands-on exercises, learners will build proficiency in planning and conducting audits, evaluating evidence, reporting findings, and managing corrective actions.
Participants who correctly answer at least 80% of the exam questions and participate in at least 80% of live training receive a certificate of course completion as evidence of training aligned with ISO 9001:2015 and ISO 19011:2018. Completion of this course does not result in personnel certification as a Lead Auditor.
- Delivery: Live, Instructor-Led
- Duration: One (1) day
Learning Objectives
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- Understand the role and responsibilities of a Lead Auditor in alignment with ISO 19011:2018.
- Plan, conduct, and manage audits using a risk-based approach and recognized audit techniques.
- Lead audit teams and monitor progress effectively.
- Apply communication and conflict management techniques to maintain professionalism and support efficient audits.
- Present findings, facilitate consensus, and conduct closing meetings.
- Identify procedures to ensure proper documentation, follow-up, and closure of nonconformities.
Target
Content
Target Audience: This course is ideal for professionals involved in quality management, quality assurance, compliance, or anyone interested in becoming a lead auditor for ISO 9001:2015.
Prerequisites: Students must complete the Internal auditor course (of any standard) before registering for this course. DQS will not provide a copy of the standard. If you need a copy, you can purchase one at https://iso.org/.
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